Setting Up Email

Before you can use an email account you first need to create it. If we created your site, you can request an email addresses and we will create it for you.

Once you've created it you can access it through two different ways:
Mail Client or WebMail

Mail Client (Outlook, Outlook Express, Entourage)
Mail clients such as Outlook and Outlook Express are installed on your computer. In addition to sending and receiving email, they often have calendars, contact lists and task lists.

You will need to configure these mail clients to get your email. Here is the basic information you will need, more specific directions are below.

POP: mail.yourdomainname.com (or mail.trailhead.com if you get an error message)
SMTP: ask your ISP for their SMTP server address or use mail.yourdomainname.com*
Username: Your complete email address.
Password: This was sent to you in a welcome email or you created it in your control panel.
*Some ISPs will require you to use their SMTP server address.
You will need to contact your ISP for this information.

Specific Email Directions
Outlook Express
Outlook 2000
Outlook 2002
Outlook 2003
Entourage (Macintosh)

Attachments
Send an Attachment in Email (AOL)
Outlook Express - Unblocking Attachments

WebMail (Web Based Email Clients)
We offer two web based email clients SquirrelMail or DWMail - choose whichever you prefer or use them interchangeably.

SquirrelMail is a simple and fast webmail program - its not fancy but it works.
See what it looks like.

DWMail is a more full featured webmail program offering a better contact list, a calendar as well as rich html email editing.
See what it looks like.

Accessing WebMail
You can bookmark these pages or access them from home page of Trailhead Web Design, in the lower right hand side.

MailServer 1 - For hosting accounts created before 6/1/06
SquirrelMail 1       DWMail 1

MailServer 2 - For hosting accounts created after 6/1/06
SquirrelMail 2        DWMail 2

WebMail Login (Username)
Your complete email address (ex. support@trailhead.com)

WebMail Password
Same as your email address password or contact us

Spell Checker
These webmail programs do not have a built in spell checker.
You may want to try this free and very useful utility:
ieSpell (spell checker for DWMail and Squirrel Mail)